Monday, 21 January 2013

Powerful New Business Promotion Tools

 
New Marketing is about a power-shift to the prospect

Fragmentation of the media
  • It used to be 4 TV channels and some newspapers
Information and choice overload
  • Millions of pages online about any product or service
Information transparency and democratisation
  • Anyone can publish an opinion or complaint about any provider, no matter how large
  • Anyone can compare price, performance and reputation of any product - in seconds
New Marketing is about efficient filters
  • Search, recommendation and word of mouth are the key marketing skills
  • Humans are programmed to use mental short-cuts to avoid being eaten – you need to fit one of these mental short-cuts

New Marketing is about giving value
  • All content tends to free
  • If you’ve got someone’s attention by being a great filter then you need to provide value to retain their attention
  • ..and more value to build engagement...
  • ...so you need to understand what represents value to your clients – and where it lies – and what they will and won’t pay for
  • Post-sale you need to build their satisfaction with your product back into the filters and the attention/engagement process

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