Tuesday 1 June 2010

Delegation

Why delegate?


- Most business need more staff as they grow. Delegation is an essential technique for successfully distributing the tasks that you perform currently to these new staff

- One day your business will have to run (and continue to grow) without you. Even if this day is not in your plans yet, a resilient well-run business cannot rely upon one person

- Development and growth are great motivators for most people – so you should be actively seeking to increase the responsibility you give to your staff

- Your objective should be to delegate everything you do

How do you delegate successfully?
- Evaluate what you could or should delegate – start with the assumption that everything could be delegated if you really wanted to - and choose someone who could do the job with your support
- When you have chosen someone, make sure that they want to do it - clarify expectations

o Timescale

o Definition of success

o Level and limits of authority and responsibility

- Give them time to come up with their own plan to achieve this – and then agree it together

- Communicate the change and the reasons to all staff (and externally as necessary)

- If necessary provide time management or other training

- Once you have delegated, plan and carry-out regular reviews

o Provide guidance so they stay on track

o Share your experience

o Give praise and feedback – make sure they are learning

o DON’T take it back at the first sign of trouble

When not to delegate:

- When you don’t understand the problem

- When it’s too late

- Key tasks that amount to “ownership”, such as setting strategy, values and culture

What stops you delegating?

- Fear

- Lack of trust in others

- Insecurity about your own role, capabilities and knowledge

It’s about LEADERSHIP.

More stuff about leadership and management here

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