Why delegate?
- Most business need more staff as they grow. Delegation is an essential technique for successfully distributing the tasks that you perform currently to these new staff
- One day your business will have to run (and continue to grow) without you. Even if this day is not in your plans yet, a resilient well-run business cannot rely upon one person
- Development and growth are great motivators for most people – so you should be actively seeking to increase the responsibility you give to your staff
- Your objective should be to delegate everything you do
How do you delegate successfully?
- Evaluate what you could or should delegate – start with the assumption that everything could be delegated if you really wanted to - and choose someone who could do the job with your support
- When you have chosen someone, make sure that they want to do it - clarify expectations
o Timescale
o Definition of success
o Level and limits of authority and responsibility
- Give them time to come up with their own plan to achieve this – and then agree it together
- Communicate the change and the reasons to all staff (and externally as necessary)
- If necessary provide time management or other training
- Once you have delegated, plan and carry-out regular reviews
o Provide guidance so they stay on track
o Share your experience
o Give praise and feedback – make sure they are learning
o DON’T take it back at the first sign of trouble
When not to delegate:
- When you don’t understand the problem
- When it’s too late
- Key tasks that amount to “ownership”, such as setting strategy, values and culture
What stops you delegating?
- Fear
- Lack of trust in others
- Insecurity about your own role, capabilities and knowledge
It’s about LEADERSHIP.
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